Who can refer a case to our service?


Restorative Justice can be a condition on an Out of Court Disposal. These will be automatically referred to the Restorative Justice service from the Out of Court team. Restorative Justice, mediation and ASB cases can also be referred directly by officers emailing restorativereferrals@hampshire.police.uk. This is a Police dedicated mailbox which can also be used to pose your questions and queries about Restorative Justice, mediation or ASB.

Prison and Probation Service

As part of our collaboration with the probation service, there is now a greater emphasis on offender initiated referrals. If you are working with a PiP or a PoP aged 18 or over who is subject to supervision in Hampshire or the Isle of Wight and who has expressed an interest in Restorative Justice, please contact us on hiow@restorativesolutions.org.uk.cjsm.net or complete the referral form available on your probation intranet.

Victims who are working with the victim contact scheme can also be referred to the service using the above referral method. There may also be offenders who have been victims themselves and would be interested in exploring Restorative Justice.

Organisations supporting victims

If you are supporting a victim of crime or conflict and they have indicated a desire to communicate with the person who caused them harm you can refer on their behalf by emailing hiow@restorativesolutions.org.uk.cjsm.net or completing the referral form (see below).

Youth Justice Service

On occasion cases may fall out of the Youth Justice Service (YJS) Restorative Justice practitioners remit for example when the case has been No Further Actioned (NFA’d) by Police or the participants were not ready to engage whilst the young person was under YJS supervision. Cases may be referred to our service by emailing hiow@restorativesolutions.org.uk.cjsm.net or completing the referral form (see below).

There may also be circumstances where YJS Restorative Justice practitioners could co-facilitate cases with the RJ Hampshire team, for example, if the young person turns 18 and the case is still ongoing.

Community Safety Partnerships

RJ Hampshire work closely with mediation providers in order to offer the best service for those affected by anti-social behaviour, crime and conflict. You may refer cases or make enquires by emailing hiow@restorativesolutions.org.uk.cjsm.net or completing the referral form (see below).

Support Services

If you are working with somebody who has been harmed by crime or conflict, or somebody who has caused harm to others you can also refer to our service on their behalf by emailing hiow@restorativesolutions.org.uk.cjsm.net or completing the referral form (see below) . Alternatively they can make a self-referral using the same contact information.

Restorative Justice

For cases where there has been a crime committed or where there is a clear harmed person and wrongdoer. A facilitated process to enable those harmed by crime of conflict and those responsible for the harm into communication, enabling everyone affected by a particular incident to play a part in repairing the harm and finding a positive way forward.

Restorative Practice / Mediation

For cases of conflict, dispute or ASB where a crime has not been committed and there is no clear offender/victim. A communication process facilitated by mediators which can enable individuals / parties to come together to improve their understanding of a situation and resolve issues through mutually agreeable solutions.

Anti-social Behaviour

Anti-social behaviour or ASB is any behaviour or act by a person or group likely to cause others harassment, alarm or distress; or which causes a nuisance to the could be reported to the local council or where a crime has taken place and the police need to be called.

Please gain consent from any participant you are referring to our service.

What Is Restorative Justice? A Short Overview

Contact details for referrals

You can refer to Restorative Justice Service for Hampshire & Isle of Wight by contacting the following:

Tel: 0800 043 8785
Email: HIOW@restorativesolutions.org.uk

Click here to download the External Agency Referral Form

Hampshire Police Referrals

Referral criteria

  • Offenders 18 and over (Young people will come under the Youth Justice Service)
  • Victims of any age
  • Any offence type (please note that Domestic Abuse and Sexual Violence cases must be victim led)
  • A connection to Hampshire and Isle of Wight by either victim address, offender address or offence location.
  • No time restrictions (the case can be recent or decades old)
  • If a case is going through court we may wait until it has come to a conclusion

Contact details for Professionals in Hampshire & Isle of Wight:

Click here to find out more about the Police and Crime Commissioner's strategy on Restorative Justice

The Police and Crime Commissioner has commissioned Restorative Solutions to provide their local Restorative Justice Service.

Let’s see how Restorative Justice can help you

Talk to our team in confidence

Email Us

Or call us on 0800 043 8785

Case Studies

A Burglary In Southampton

"When the police told me about Restorative Justice, I was interested straight away and they referred me to the Restorative Justice service.

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A Residential Burglary on the Isle of Wight

Three offenders entered a residential property on the Isle of Wight on numerous occasions during the evening and early morning, searched rooms, and stole property.

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Assault Resulting in ABH

A male had intervened to prevent a domestic assault, and had himself been badly assaulted by the offender, causing ABH injuries.

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Conspiracy to Burgle

This case was referred to our service via the Officer In Charge as the harmer had contacted him wishing to try to apologise to the harmed.

Read More

Indirect Restorative Justice Following Sexual Assault

A victim’s father-in-law sexually assaulted her during a family event.

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Injury By Dangerous Driving

The offender, Sam*, had committed the offence of causing serious injury by dangerous driving.

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Neighbours' Dispute

A neighbours’ dispute had been occurring between John*, who owned a house adjoining a public right of way, and Frank*, who was the son of the owner of a plot of land opposite John’s house, for many years.

Read More

Non-Recent Child Sexual Abuse

The offences against Joshua were of a sexual nature and were committed in the 1980s, when Joshua was aged between 10 and 15 years old.

Read More

Residential Burglaries in Hampshire

Watch this video about how Restorative Justice brought peace to a burglary victim.

Watch Here

Restorative Conversation Following Theft

A restorative conversation took place with a victim following the theft of her pushchair, which was locked with a chain in the hallway of flats.

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Road Rage Assault

The victim had been tailgated by the harmer, who then assaulted him after indicating for the victim to pull into a lay-by.

Read More

Rosalyn's Story

Rosalyn shares her experience of Restorative Justice.

Watch Here

Theft From An Elderly Couple

An older couple were being looked after by their cousin, who stole over £7,000 from them.

Read More

Threat of Assault

An offender threatened a victim with a baseball bat outside his home.

Read More

Transphobic Comments

A victim received messages via Snapchat that were transphobic in nature and caused distress.

Read More
What People Say About Restorative Justice

The facilitators have been wonderful. I feel stronger than I did. I would really recommend Restorative Justice.

Debbie, victim

I hope that she would understand that I know what I’ve done was wrong and I’ve learnt from my actions.

Ryan, offender

I had my opportunity to discuss the incident and also to meet the offender in person.

Leighton, victim