Get in touch today and find out how Restorative Justice can help you

If you have been the victim of a crime or anti-social behaviour and would like to find out more about Restorative Justice and our services, you can contact us at any time using the details below.

Contact us in complete confidence

Michelle West

Michelle West

Service Delivery Manager

Michelle West joined Restorative Solutions in September 2016 and is the Restorative Justice (RJ) Service Delivery Manager for Hampshire and the Isle of Wight.

Michelle has been a Restorative Justice Facilitator since 2006, is an advanced practitioner with the Restorative Justice Council, and has achieved a BTEC Level 3 in Restorative Practice and BTEC Level 4 in Case Supervision. She is a trained trainer and is experienced in inducting, supporting and coordinating volunteers around the county.

Previously working for Hampshire Youth Offending Team, Michelle has experience in working with both adults and young people, and those harmed by their actions. She has worked on sensitive and complex cases, including harmful sexual behaviour, domestic abuse, and cases of homicide.

Alexandra Crockford

Alexandra Crockford

Referrals and Data Coordinator (currently on Maternity leave)

Alexandra is the Referrals and Data Co-ordinator covering all of Hampshire, and has worked for Restorative Solutions since April 2018.

Alexandra is a Restorative Justice facilitator and has completed training in sensitive and complex Restorative Justice cases including harmful sexual behaviour and domestic abuse. Furthermore, Alexandra has completed Restore Families training and has delivered training in the case management system used in Hampshire across the country.

Alexandra has a background in the criminal justice system, through completing a BSc (Hons) and MSc in Criminology and Criminal Psychology, with her final dissertation for her Master’s focusing on Restorative Justice in Hampshire. Before joining Restorative Solutions, Alexandra worked for Hampshire Constabulary as part of their Out of Court Disposals team. During this time, Alexandra has gained a strong knowledge of police databases and investigations, and experience of speaking to both victims and offenders.

Helen Barfield

Helen Barfield

Referrals and Data Coordinator

Helen Barfield joined Restorative Solutions at the end of July in the role of the Referrals and Data coordinator and is currently covering Alex Crockford’s maternity leave.

Helen previously worked at Portsmouth Abuse and Rape Counselling Service (PARCS), part of Family Action charity. At PARCS Helen held a similar role of Business Data and Support Manager.

She has also worked in Environmental Health and Housing in local authorities and as the office manager in a junior school. She has a background in law and is a qualified solicitor.

Simon Mason

Simon Mason

Lead Practitioner, East Hampshire

Simon joined Restorative Solutions in September 2021 and he is the Restorative Justice (RJ) Lead Practitioner for East Hampshire.

Simon has undertaken training for serious and complex Restorative Justice cases and is a trained mediator and leads on mediation cases within the service. He also leads on working with the Prison Service, and he speaks regularly at Sycamore Tree courses locally.

Prior to working in Restorative Justice Simon was a school teacher, with significant pastoral roles and as a Head of Department.

Laura Barclay

Laura Barclay

Lead Practitioner, South Hampshire

Laura joined Restorative Solutions in February 2021 and is a Lead Practitioner covering South Hampshire.

Laura has completed training in sensitive and complex Restorative Justice cases including harmful sexual behaviour and domestic abuse and has a BTEC level 3 In Restorative Practice. Laura is also the Violent Crime Awareness Course Co-ordinator which is a pilot programme being run in HMP Winchester and HMP Isle of Wight.

Prior to joining Restorative Solutions Laura worked for the Office of the Police and Crime Commissioner as a researcher specialising in Domestic Abuse research. Laura has also achieved a BA (Hons) in Criminology and a MSc Degree in Applied Criminology with a specialist dissertation reviewing the effectiveness of Operation Encompass in Hampshire, which is an information sharing partnership to support children following a domestic abuse incident.

Sam Coggins

Sam Coggins

Lead Practitioner, West Hampshire

Sam is a Lead Practitioner, joining the team in 2017. She has completed sensitive and complex case training and facilitated a number of direct conferences and indirect restorative processes in a variety of settings and with a vast range of offences. Sam is an accredited practitioner and case supervisor as well as a registered intermediate practitioner with the Restorative Justice Council.
Sam qualified in 2007 as a Humanistic Counselling Psychotherapist, and gained Accreditation in 2010.

Sam has worked in many areas over the years, including two years as a helpline support worker, and 1:1 long-term therapeutic intervention in rape and sexual abuse cases. Sam has worked as a therapist for substance abuse, intervention worker and case manager for approximately 17 years. For six years, she worked for Integrated Offender Management services as a case manager, working with offenders where substance misuse had been identified as the cause of their repeat offending.

Sam has also worked as an advocate for children’s services, advocating in Family Group Conferences and Child in Care Reviews, and as a 1:1 therapist in schools, universities and drug services, including the NHS. Sam has training in CBT practice, trauma informed practice, risk assessments, child protection, data protection, FGM, modern slavery, and the criminal use of witchcraft.

Andy Gill

Andy Gill

Lead Practitioner, Isle of Wight

Prior to working for Isle of Wight Age UK & Restorative Solutions Andy had a wide and varied career as a police officer in the Metropolitan Police Service and Hampshire Constabulary.

Andy has been the lead Restorative Justice Practitioner for the Isle of Wight since June 2016. He is responsible for facilitating Restorative Justice processes and for the case supervision of Isle of Wight Age UK restorative justice volunteers. Andy is trained to facilitate sensitive and complex cases and has dealt with a wide variety of cases that have progressed to full conference.

Liz Webster

Liz Webster

Lead Practitioner

After starting as a volunteer, Liz joined the team in 2020 as an Restorative Justice lead practitioner. Liz is trained to facilitate sensitive and complex cases, domestic and sexual violence cases, and has worked on Youth Offending Restorative Justice cases in the USA.

Additionally, Liz has work experience in implementing restorative practice in schools in the UK and USA. Liz is a Trauma informed practice champion, and provides training to the team and partner agencies. Liz is also the lead contact for probation.

Liz has successfully facilitated many Restorative Justice processes including full conferences, and is an advanced practitioner with the Restorative Justice Council.

Julia Jay

Julia Jay

Referrals Support Assistant

Julia Jay joined Restorative Solutions in April 2023 as Referrals Support Assistant.

Julia is a trained mediator, having successfully facilitated cases such as neighbourhood noise disputes.

Prior to joining the team, Julia worked for Hampshire Constabulary for 17 years. During her service she worked on the frontline, was a neighbourhood patrol officer, and spent years specialising in Domestic Abuse, working in a Domestic Victim Court Support Unit supporting victims through the court process.

Julia has a wide range of knowledge and experience working closely with Probation and Victim Support Services and working within a Court setting.

Laura George

Laura George

Programmes Coordinator

Laura George joined Restorative Solutions in April 2023 as our Programmes Coordinator and will be overseeing the development and implementation of some of our projects.

Prior to joining the team, Laura worked as a Priority Caseworker for Victim Support for 5 years and as a Police Community Support Officer for Hampshire Constabulary for 9 years.

Laura has experience of supporting victims of crime and has co-facilitated programmes alongside Probation Services designed to reduce re-offending by encouraging participants to consider the effects of their actions on others.

Pete Froggatt

Pete Froggatt

Lead Practitioner

Pete joined Restorative Solutions in May 2023 as a Lead Practitioner.

Prior to joining Restorative Solutions, Pete worked as a Bereavement Support Practitioner supporting children and families.
Previous to this, he worked for Victim Support as a Children and Young People Caseworker supporting young people who had been victims of crime, and also as a Children and Young People Caseworker for the Homicide Service, supporting children who have been bereaved through murder / manslaughter.

Pete also has experience of working within Youth Offending Teams and Probation Services.

Volunteers

Volunteers

We have a fantastic team of volunteer practitioners, with a wealth of experience and knowledge, who dedicate their time and skills to support the service.

We are extremely grateful for the commitment they have to their volunteering roles and celebrated their contributions most recently in November 2022.

Let’s see how Restorative Justice can help you

Talk to our team in confidence

Email Us

Or call us on 0800 043 8785

Case Studies

A Burglary In Southampton

"When the police told me about Restorative Justice, I was interested straight away and they referred me to the Restorative Justice service.

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A Residential Burglary on the Isle of Wight

Three offenders entered a residential property on the Isle of Wight on numerous occasions during the evening and early morning, searched rooms, and stole property.

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Assault Resulting in ABH

A male had intervened to prevent a domestic assault, and had himself been badly assaulted by the offender, causing ABH injuries.

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Conspiracy to Burgle

This case was referred to our service via the Officer In Charge as the harmer had contacted him wishing to try to apologise to the harmed.

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Indirect Restorative Justice Following Sexual Assault

A victim’s father-in-law sexually assaulted her during a family event.

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Injury By Dangerous Driving

The offender, Sam*, had committed the offence of causing serious injury by dangerous driving.

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Neighbours' Dispute

A neighbours’ dispute had been occurring between John*, who owned a house adjoining a public right of way, and Frank*, who was the son of the owner of a plot of land opposite John’s house, for many years.

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Non-Recent Child Sexual Abuse

The offences against Joshua were of a sexual nature and were committed in the 1980s, when Joshua was aged between 10 and 15 years old.

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Residential Burglaries in Hampshire

Watch this video about how Restorative Justice brought peace to a burglary victim.

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Restorative Conversation Following Theft

A restorative conversation took place with a victim following the theft of her pushchair, which was locked with a chain in the hallway of flats.

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Road Rage Assault

The victim had been tailgated by the harmer, who then assaulted him after indicating for the victim to pull into a lay-by.

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Rosalyn's Story

Rosalyn shares her experience of Restorative Justice.

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Theft From An Elderly Couple

An older couple were being looked after by their cousin, who stole over £7,000 from them.

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Threat of Assault

An offender threatened a victim with a baseball bat outside his home.

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Transphobic Comments

A victim received messages via Snapchat that were transphobic in nature and caused distress.

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What People Say About Restorative Justice

The facilitators have been wonderful. I feel stronger than I did. I would really recommend Restorative Justice.

Debbie, victim

I hope that she would understand that I know what I’ve done was wrong and I’ve learnt from my actions.

Ryan, offender

I had my opportunity to discuss the incident and also to meet the offender in person.

Leighton, victim

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