Get in touch today and find out how Restorative Justice can help you

If you have been the victim of a crime or anti-social behaviour and would like to find out more about Restorative Justice and our services, you can contact us at any time using the details below. Alternatively, if you are a professional and would like to make a referral to us, you can email us at

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Laura Cairns

Laura Cairns

Service Delivery Manager

Laura Cairns joined Restorative Solutions in June 2018 and is the Restorative Justice (RJ) Service Delivery Manager for Hampshire and the Isle of Wight.

Laura has undertaken training for serious and complex RJ cases, including the Hate Crime Course provided for Hampshire Constabulary, and most recently Restore Families which is a child on parent violence programme being piloted in Portsmouth and Southampton.

Before her current role, Laura spent two and a half years working as a Police Staff Investigator based in Fratton CID. This gave her experience of working with victims and offenders, both in custody and in the community.

Laura has also previously worked for the Victim Support Homicide Team, helping families of homicide victims. Further to this, she volunteered in Dartmoor Prison supporting families of offenders, while completing her a degree of BSc (Hons) Criminology with Criminal Justice Studies and Sociology.

Alexandra Crockford

Alexandra Crockford

Referrals and Data Coordinator

Alexandra is the Referrals and Data Co-ordinator covering all of Hampshire, and has worked for Restorative Solutions since April 2018.

Alexandra has completed the Restorative Justice Practitioner training, Restore Families training and has delivered training in the case management system used in Hampshire across the country.

Alexandra has a background in the criminal justice system, through completing a BSc (Hons) and MSc in Criminology and Criminal Psychology, with her final dissertation for her Master’s focusing on Restorative Justice in Hampshire. Before joining Restorative Solutions, Alexandra worked for Hampshire Constabulary as part of their Out of Court Disposals team. During this time, Alexandra has gained a strong knowledge of police databases and knowledge of investigations, and experience of speaking to both victims and offenders.

Michelle West

Michelle West

Lead Practitioner, North Hampshire

Michelle West is a Lead Practitioner covering North and North East Hampshire, and has worked for Restorative Solutions since September 2016.

Michelle has been a Restorative Justice Facilitator for over fourteen years, is an accredited practitioner with the Restorative Justice Council, and has achieved a BTEC Level 3 in Restorative Practice and BTEC Level 4 in Case Supervision. She is a trainer for both Rane Training and Restorative Solutions training packages, having delivered both on numerous occasions.

Previously working for Hampshire Youth Offending Team, Michelle has experience in working with both adults and young people, and those harmed by their actions. She has experience in working on sensitive and complex cases, including harmful sexual behaviour, domestic violence, abuse, and cases of homicide. In her role at Restorative Solutions, Michelle also has responsibility for volunteers within Hampshire. This includes training, induction and case supervision for each volunteer as well as being a central point of contact for all of Hampshire’s volunteers.

Simon Mason

Simon Mason

Lead Practitioner, East Hampshire

Simon joined Restorative Solutions in September 2021 and he is the Restorative Justice (RJ) Lead Practitioner for East Hampshire.

Simon has undertaken training for serious and complex RJ cases, to deliver Hate Crime Awareness Courses and to work in a wide variety of cases. He is a trained mediator and leads on mediation cases within the service. He also leads on working with the Prison Service, and he speaks regularly at Sycamore Tree courses locally.

Prior to working in RJ Simon was a school teacher, with significant pastoral roles and as a Head of Department.

Sam Coggins

Sam Coggins

Lead Practitioner, West Hampshire

Sam qualified in 2007 as a Humanistic Counselling Psychotherapist, and gained Accreditation in 2010.

Sam has worked in many areas over the years, including two years as a helpline support worker, and 1:1 long-term therapeutic intervention in rape and sexual abuse cases. Sam has worked with substance abuse as a therapist, intervention worker and case manager for approximately twelve years. For six years, she worked for Integrated Offender Management services as a case manager, working with offenders where substance misuse has been identified as the cause of their repeat offending.

Sam has also worked as an advocate for children’s services, advocating in Family Group Conferences and Child in Care Reviews, and as a 1:1 therapist in schools, universities and drug services, including the NHS. Sam has also trained in CBT practice, risk assessments, child protection, data protection, FGM, modern slavery, and the criminal use of witchcraft.

Sam is currently a Lead Practitioner in Restorative Justice in Hampshire, and has completed sensitive and complex training. Sam has facilitated approximately six conferences, and currently is preparing three sexual violence cases for conference.

Andy Gill

Andy Gill

Lead Practitioner, Isle of Wight

Prior to working for Isle of Wight Age UK & Restorative Solutions Andy had a wide and varied career as a police officer in the Metropolitan Police Service and Hampshire Constabulary.

Andy has been the lead restorative justice practitioner for the Isle of Wight since June 2016. He is responsible for facilitating restorative justice processes and for the case supervision of five Isle of Wight Age UK restorative justice volunteers. Andy is trained to facilitate sensitive and complex cases, deliver hate crime awareness courses and has dealt with a wide variety of cases that have progressed to full conference.

Let’s see how Restorative Justice can help you

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Case Studies

A Burglary In Southampton

"When the police told me about RJ, I was interested straight away and they referred me to the RJ service.

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A Residential Burglary on the Isle of Wight

Three offenders entered a residential property on the Isle of Wight on numerous occasions during the evening and early morning, searched rooms, and stole property.

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Assault Resulting in ABH

A male had intervened to prevent a domestic assault, and had himself been badly assaulted by the offender, causing ABH injuries.

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Injury By Dangerous Driving

The offender, Sam*, had committed the offence of causing serious injury by dangerous driving.

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Neighbours' Dispute

A neighbours’ dispute had been occurring between John*, who owned a house adjoining a public right of way, and Frank*, who was the son of the owner of a plot of land opposite John’s house, for many years.

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Non-Recent Child Sexual Abuse

The offences against Joshua were of a sexual nature and were committed in the 1980s, when Joshua was aged between 10 and 15 years old.

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Residential Burglaries in Hampshire

Watch this video about how Restorative Justice brought peace to a burglary victim.

Watch Here

Rosalyn's Story

Rosalyn shares her experience of Restorative Justice.

Watch Here
What People Say About RJ

The facilitators have been wonderful. I feel stronger than I did. I would really recommend Restorative Justice.

Debbie, victim

I hope that she would understand that I know what I’ve done was wrong and I’ve learnt from my actions.

Ryan, offender

I had my opportunity to discuss the incident and also to meet the offender in person.

Leighton, victim