Get in touch today and find out how Restorative Justice can help you

If you have been the victim of a crime or anti-social behaviour and would like to find out more about Restorative Justice and our services, you can contact us at any time using the details below.

Contact us in complete confidence

Michelle West (she / her)

Michelle West (she / her)

Service Delivery Manager

Michelle West joined Restorative Solutions in September 2016 as a Lead Practitioner and has been the Restorative Justice (RJ) Service Delivery Manager for Hampshire and the Isle of Wight since June 2022.

Michelle has been a Restorative Justice Facilitator since 2006, is an advanced practitioner with the Restorative Justice Council, and has achieved a BTEC Level 3 in Restorative Practice and BTEC Level 4 in Case Supervision. She is a trained trainer and is experienced in inducting, supporting and mentoring staff and volunteer practitioners.

Previously working for Hampshire Youth Offending Team, Michelle has experience in working with both adults and young people, and those harmed by their actions. She has worked on sensitive and complex cases, including harmful sexual behaviour, domestic abuse, and cases of homicide.

Alexandra Crockford (she / her)

Alexandra Crockford (she / her)

Referrals and Data Coordinator

Alexandra has worked for Restorative Solutions since April 2018 as Referrals and Data Coordinator.

Alexandra is also a Restorative Justice facilitator and has completed training in sensitive and complex Restorative Justice cases including harmful sexual behaviour and domestic abuse. Furthermore, Alexandra has completed Restore Families training and has delivered training in the case management system we use in Hampshire and Isle of Wight for other services across the country.

Alexandra has a background in the criminal justice system, through completing a BSc (Hons) and MSc in Criminology and Criminal Psychology, with her final dissertation for her Master’s focusing on Restorative Justice in Hampshire. Before joining Restorative Solutions, Alexandra worked for Hampshire Constabulary as part of their Out of Court Disposals team. During this time, Alexandra has gained a strong knowledge of police databases and investigations, and experience of speaking to both victims and offenders.

Helen Barfield (she / her)

Helen Barfield (she / her)

Programmes, Referrals and Data Coordinator

Helen Barfield joined Restorative Solutions at the end of July 2023 as maternity cover for the Referrals and Data Coordinator. She moved into her new role as Programmes Coordinator (PT) and Referrals and Data Coordinator (PT) in August 2024.

Helen previously worked at Portsmouth Abuse and Rape Counselling Service (PARCS), part of Family Action charity in a similar role of Business Data and Support Manager.
She has also worked in Environmental Health and Housing in local authorities and as the office manager in a junior school. She has a background in law and is a qualified solicitor.

Julia Jay

Julia Jay

Referrals Support Assistant

Julia joined Restorative Solutions in April 2023 as Referrals Support Assistant. She is a trained mediator, having successfully facilitated cases such as neighbourhood noise disputes.

Prior to joining the team, Julia worked for Hampshire Constabulary for 17 years. During her service she worked on the frontline, was a neighbourhood patrol officer, and spent years specialising in Domestic Abuse, working in a Domestic Victim Court Support Unit supporting victims through the court process.

Julia has a wide range of knowledge and experience working closely with Probation and Victim Support Services and working within a Court setting.

Andy Gill

Andy Gill

Lead Practitioner

Andy has been the lead Restorative Justice Practitioner for the Isle of Wight since June 2016 and has vast experience of facilitating a range of restorative conferences and processes.

Andy is registered with the Restorative Justice Council and trained to facilitate a wide variety of sensitive and complex cases including those of a domestic or sexual nature. He is also responsible for the case supervision of Isle of Wight restorative justice volunteers.

Prior to working for Restorative Solutions, Andy had a wide and varied career as a police officer in the Metropolitan Police Service and Hampshire Constabulary.

Sam Coggins (she / her)

Sam Coggins (she / her)

Lead Practitioner

Sam is a Lead Practitioner, joining the team in 2017. She has completed sensitive and complex case training and facilitated a number of direct conferences and indirect restorative processes in a variety of settings and with a vast range of offences. Sam is a case supervisor and an advanced registered practitioner with the Restorative Justice Council. Sam is the lead for HMP Winchester and Women in the Criminal Justice system.

Sam has worked in many areas over the years, including two years as a helpline support worker, and 1:1 long-term therapeutic intervention in rape and sexual abuse cases. Sam has worked as a therapist for substance abuse, intervention worker and case manager for approximately 17 years. For six years, she worked for Integrated Offender Management services as a case manager, working with offenders where substance misuse had been identified as the cause of their repeat offending.

Sam has also worked as an advocate for children’s services, advocating in Family Group Conferences and Child in Care Reviews, and as a 1:1 therapist in schools, universities and drug services, including the NHS. Sam has training in CBT practice, trauma informed practice, risk assessments, child protection, data protection, FGM, modern slavery, and the criminal use of witchcraft.

Liz Webster (she / her)

Liz Webster (she / her)

Lead Practitioner

Liz joined the team in 2020 and is trained to facilitate sensitive and complex cases, domestic and sexual violence cases. She also has experience with cases involving children and young people, working alongside the Youth Justice Service.

Liz has successfully facilitated many Restorative Justice processes including full conferences and is an advanced practitioner with the Restorative Justice Council.

Liz has 7 years of Restorative Justice experience as a practitioner in USA and has work experience in implementing restorative practice in schools in the UK and USA. Liz is a Trauma informed practice champion, and provides training to the team and partner agencies. Liz is also the lead contact for probation providing Restorative Justice training and support.

Laura Barclay (she / her)

Laura Barclay (she / her)

Lead Practitioner

Laura joined Restorative Solutions in February 2021 and is an accredited Intermediate Practitioner with the Restorative Justice Council. She has worked on a variety of cases including those of a sensitive and complex nature.

Laura has achieved a BTEC Level 3 in restorative practice and is a Mental Health First Aider. Laura is also the volunteer coordinator for the service, which involves inducting, supporting and training our volunteers to ensure they deliver best practice to all service users.

Prior to joining Restorative Solutions Laura worked for the Office of the Police and Crime Commissioner for Hampshire and the Isle of Wight as a researcher specialising in domestic abuse research. Laura has also achieved a BA (Hons) in Criminology and a MSc Degree in Applied Criminology.

Simon Mason

Simon Mason

Lead Practitioner

Simon joined Restorative Solutions as a member of staff in September 2021, having previously been a volunteer with the service.

Simon has undertaken training for serious and complex Restorative Justice cases including harmful sexual behaviour and domestic abuse, and he is a trained mediator and leads on mediation cases within the service. He works with the Prison Service, speaking regularly at Sycamore Tree courses locally, and leads on working with the local Community Safety Partnerships and with the Police on Anti-Social Behaviour cases.

Prior to working in Restorative Justice Simon was a school teacher, with significant pastoral roles and as a Head of Department.

Laura George

Laura George

Lead Practitioner

Laura joined Restorative Solutions in April 2023 as Programmes Coordinator and in February 2024 started in her new role as a Lead Practitioner. Laura is an Intermediate Registered Practitioner with the Restorative Justice Council.
Prior to joining the team, Laura worked as a Priority Caseworker for Victim Support for 5 years and as a Police Community Support Officer for Hampshire Constabulary for 9 years.

Laura has experience of supporting victims of crime and has co-facilitated programmes alongside Probation Services designed to reduce re-offending by encouraging participants to consider the effects of their actions on others

Volunteers

Volunteers

We have a fantastic team of volunteer practitioners, with a wealth of experience and knowledge, who dedicate their time and skills to support the service.

We are extremely grateful for the commitment they have to their volunteering roles and celebrated their contributions most recently in November 2022.

Let’s see how Restorative Justice can help you

Talk to our team in confidence

Email Us

Or call us on 0800 043 8785

Case Studies

A Burglary In Southampton

"When the police told me about Restorative Justice, I was interested straight away and they referred me to the Restorative Justice service.

Read More

A Residential Burglary on the Isle of Wight

Three offenders entered a residential property on the Isle of Wight on numerous occasions during the evening and early morning, searched rooms, and stole property.

Read More

Assault Resulting in ABH

A male had intervened to prevent a domestic assault, and had himself been badly assaulted by the offender, causing ABH injuries.

Read More

Conditional Cautions and Restorative Justice

One evening in December 2023, Brad was driving along a motorway when a car indicated to join the carriageway from a slip road, causing him to swerve and brake.

Read More

Conspiracy to Burgle

This case was referred to our service via the Officer In Charge as the harmer had contacted him wishing to try to apologise to the harmed.

Read More

Indirect Restorative Justice Following Sexual Assault

A victim’s father-in-law sexually assaulted her during a family event.

Read More

Injury By Dangerous Driving

The offender, Sam*, had committed the offence of causing serious injury by dangerous driving.

Read More

Neighbours' Dispute

A neighbours’ dispute had been occurring between John*, who owned a house adjoining a public right of way, and Frank*, who was the son of the owner of a plot of land opposite John’s house, for many years.

Read More

Non-Recent Child Sexual Abuse

The offences against Joshua were of a sexual nature and were committed in the 1980s, when Joshua was aged between 10 and 15 years old.

Read More

Residential Burglaries in Hampshire

Watch this video about how Restorative Justice brought peace to a burglary victim.

Watch Here

Restorative Conversation Following Theft

A restorative conversation took place with a victim following the theft of her pushchair, which was locked with a chain in the hallway of flats.

Read More

Road Rage Assault

The victim had been tailgated by the harmer, who then assaulted him after indicating for the victim to pull into a lay-by.

Read More

Rosalyn's Story

Rosalyn shares her experience of Restorative Justice.

Watch Here

Theft From An Elderly Couple

An older couple were being looked after by their cousin, who stole over £7,000 from them.

Read More

Threat of Assault

An offender threatened a victim with a baseball bat outside his home.

Read More

Transphobic Comments

A victim received messages via Snapchat that were transphobic in nature and caused distress.

Read More

Using a Restorative Approach to Address Conflict in the Home

A son was displaying an increasing level of verbal and physical abuse within the home.

Read More
Next
Previous
What People Say About Restorative Justice

The facilitators have been wonderful. I feel stronger than I did. I would really recommend Restorative Justice.

Debbie, victim

I hope that she would understand that I know what I’ve done was wrong and I’ve learnt from my actions.

Ryan, offender

I had my opportunity to discuss the incident and also to meet the offender in person.

Leighton, victim

Next
Previous