If you have been the victim of a crime or anti-social behaviour and would like to find out more about Restorative Justice and our services, you can contact us at any time using the details below.
Call us on
0800 043 8785
Email us at
hiow@restorativesolutions.org.uk
Join us on Facebook
Facebook.com/restorativejusticehampshire
Michelle West joined Restorative Solutions in September 2016 as a Lead Practitioner and has been the Restorative Justice (RJ) Service Delivery Manager for Hampshire and the Isle of Wight since June 2022.
Michelle has been a Restorative Justice Facilitator since 2006, is an advanced practitioner with the Restorative Justice Council, and has achieved a BTEC Level 3 in Restorative Practice and BTEC Level 4 in Case Supervision. She is a trained trainer and is experienced in inducting, supporting and mentoring staff and volunteer practitioners.
Previously working for Hampshire Youth Offending Team, Michelle has experience in working with both adults and young people, and those harmed by their actions. She has worked on sensitive and complex cases, including harmful sexual behaviour, domestic abuse, and cases of homicide.
Alexandra has worked for Restorative Solutions since April 2018 as Referrals and Data Coordinator (job-share with Harriett Temple).
Alexandra is also a Restorative Justice facilitator and has completed training in sensitive and complex Restorative Justice cases including harmful sexual behaviour and domestic abuse. Furthermore, Alexandra has completed Restore Families training and has delivered training in the case management system we use in Hampshire and Isle of Wight for other services across the country.
Alexandra has a background in the criminal justice system, through completing a BSc (Hons) and MSc in Criminology and Criminal Psychology, with her final dissertation for her Master’s focusing on Restorative Justice in Hampshire. Before joining Restorative Solutions, Alexandra worked for Hampshire Constabulary as part of their Out of Court Disposals team. During this time, Alexandra has gained a strong knowledge of police databases and investigations, and experience of speaking to both victims and offenders.
Harriett joined Restorative Solutions as Referrals and Data Coordinator (job share with Alex Crockford) in June 2025. She brings a strong background in administrative coordination, including managing Data Subject Access Requests (DSARs), alongside academic studies in criminology and citizenship.
Prior to joining the service, Harriett successfully established and managed her own business, where she developed strong, trusting relationships with clients. She is deeply passionate about the transformative benefits of restorative justice for individuals and communities.
Alex joined Restorative Solutions in February 2025 as Programmes Coordinator.
Alex holds a Postgraduate Diploma in Social Work Studies and has an extensive background in Social Care with 20 years' experience. This includes 13 years in the Criminal Justice System, specifically in Drug Intervention Programmes and Integrated Offender Management.
Julia joined Restorative Solutions in April 2023 as Referrals Support Assistant. She is a trained mediator, having successfully facilitated cases such as neighbourhood noise disputes.
Prior to joining the team, Julia worked for Hampshire Constabulary for 17 years. During her service she worked on the frontline, was a neighbourhood patrol officer, and spent years specialising in Domestic Abuse, working in a Domestic Victim Court Support Unit supporting victims through the court process.
Julia has a wide range of knowledge and experience working closely with Probation and Victim Support Services and working within a Court setting.
Andy has been the lead Restorative Justice Practitioner for the Isle of Wight since June 2016 and has vast experience of facilitating a range of restorative conferences and processes.
Andy is registered with the Restorative Justice Council and trained to facilitate a wide variety of sensitive and complex cases including those of a domestic or sexual nature. He is also responsible for the case supervision of Isle of Wight restorative justice volunteers.
Prior to working for Restorative Solutions, Andy had a wide and varied career as a police officer in the Metropolitan Police Service and Hampshire Constabulary.
Sam is a Lead Practitioner, joining the team in 2017. She has completed sensitive and complex case training and facilitated a number of direct conferences and indirect restorative processes in a variety of settings and with a vast range of offences. Sam is a case supervisor and an advanced registered practitioner with the Restorative Justice Council. Sam is the lead for HMP Winchester and Women in the Criminal Justice system.
Sam has worked in many areas over the years, including two years as a helpline support worker, and 1:1 long-term therapeutic intervention in rape and sexual abuse cases. Sam has worked as a therapist for substance abuse, intervention worker and case manager for approximately 17 years. For six years, she worked for Integrated Offender Management services as a case manager, working with offenders where substance misuse had been identified as the cause of their repeat offending.
Sam has also worked as an advocate for children’s services, advocating in Family Group Conferences and Child in Care Reviews, and as a 1:1 therapist in schools, universities and drug services, including the NHS. Sam has training in CBT practice, trauma informed practice, risk assessments, child protection, data protection, FGM, modern slavery, and the criminal use of witchcraft.
Liz joined the team in 2020 and is trained to facilitate sensitive and complex cases, domestic and sexual violence cases. She also has experience with cases involving children and young people, working alongside the Youth Justice Service.
Liz has successfully facilitated many Restorative Justice processes including full conferences and is an advanced practitioner with the Restorative Justice Council.
Liz has 7 years of Restorative Justice experience as a practitioner in USA and has work experience in implementing restorative practice in schools in the UK and USA. Liz is a Trauma informed practice champion, and provides training to the team and partner agencies. Liz is also the lead contact for probation providing Restorative Justice training and support.
Laura joined Restorative Solutions in February 2021 and is an accredited Intermediate Practitioner with the Restorative Justice Council. She has worked on a variety of cases including those of a sensitive and complex nature.
Laura has achieved a BTEC Level 3 in restorative practice and is a Mental Health First Aider. Laura is also the volunteer coordinator for the service, which involves inducting, supporting and training our volunteers to ensure they deliver best practice to all service users.
Prior to joining Restorative Solutions Laura worked for the Office of the Police and Crime Commissioner for Hampshire and the Isle of Wight as a researcher specialising in domestic abuse research. Laura has also achieved a BA (Hons) in Criminology and a MSc Degree in Applied Criminology.
Simon joined Restorative Solutions as a member of staff in September 2021, having previously been a volunteer with the service.
Simon has undertaken training for serious and complex Restorative Justice cases including harmful sexual behaviour and domestic abuse, and he is a trained mediator and leads on mediation cases within the service. He works with the Prison Service, speaking regularly at Sycamore Tree courses locally, and leads on working with the local Community Safety Partnerships and with the Police on Anti-Social Behaviour cases.
Prior to working in Restorative Justice Simon was a school teacher, with significant pastoral roles and as a Head of Department.
Laura joined Restorative Solutions in April 2023 as Programmes Coordinator and in February 2024 started in her new role as a Lead Practitioner. Laura is an Intermediate Registered Practitioner with the Restorative Justice Council.
Prior to joining the team, Laura worked as a Priority Caseworker for Victim Support for 5 years and as a Police Community Support Officer for Hampshire Constabulary for 9 years.
Laura has experience of supporting victims of crime and has co-facilitated programmes alongside Probation Services designed to reduce re-offending by encouraging participants to consider the effects of their actions on others
We have a fantastic team of volunteer practitioners, with a wealth of experience and knowledge, who dedicate their time and skills to support the service.
We are extremely grateful for the commitment they have to their volunteering roles.
Or call us on 0800 043 8785
"When the police told me about Restorative Justice, I was interested straight away and they referred me to the Restorative Justice service.
Read MoreThree offenders entered a residential property on the Isle of Wight on numerous occasions during the evening and early morning, searched rooms, and stole property.
Read MoreA male had intervened to prevent a domestic assault, and had himself been badly assaulted by the offender, causing ABH injuries.
Read MoreOne evening in December 2023, Brad was driving along a motorway when a car indicated to join the carriageway from a slip road, causing him to swerve and brake.
Read MoreThis case was referred to our service via the Officer In Charge as the harmer had contacted him wishing to try to apologise to the harmed.
Read MoreA victim’s father-in-law sexually assaulted her during a family event.
Read MoreThe offender, Sam*, had committed the offence of causing serious injury by dangerous driving.
Read MoreA neighbours’ dispute had been occurring between John*, who owned a house adjoining a public right of way, and Frank*, who was the son of the owner of a plot of land opposite John’s house, for many years.
Read MoreThe offences against Joshua were of a sexual nature and were committed in the 1980s, when Joshua was aged between 10 and 15 years old.
Read MoreWatch this video about how Restorative Justice brought peace to a burglary victim.
Watch HereA restorative conversation took place with a victim following the theft of her pushchair, which was locked with a chain in the hallway of flats.
Read MoreThe victim had been tailgated by the harmer, who then assaulted him after indicating for the victim to pull into a lay-by.
Read MoreAn older couple were being looked after by their cousin, who stole over £7,000 from them.
Read MoreA victim received messages via Snapchat that were transphobic in nature and caused distress.
Read MoreA son was displaying an increasing level of verbal and physical abuse within the home.
Read More
The facilitators have been wonderful. I feel stronger than I did. I would really recommend Restorative Justice.
Debbie, victim
I hope that she would understand that I know what I’ve done was wrong and I’ve learnt from my actions.
Ryan, offender
I had my opportunity to discuss the incident and also to meet the offender in person.
Leighton, victim