Restorative Justice is about communication

Restorative Justice brings those harmed by crime and those responsible for the harm into communication with each other, enabling everyone affected by a particular incident to play a part in repairing the harm and finding a positive way forward.

Restorative Justice offers victims an opportunity to be heard, to ask questions of the offender, and to have their say in what they want to happen next. 

For some people who have been affected by crime it can help them to explore why the crime happened. It can also help people to move forward and to feel less fearful of crime in the future.

Evidence shows that most people who take part in a Restorative Justice process come away feeling satisfied because it has allowed them to have their say.

Restorative Justice has a proven, significant impact in supporting victims and allowing them to move forward with their lives. 85% of victims who have participated in Restorative Justice would recommend it to others.

For offenders, Restorative Justice provides an opportunity to face the consequences of their actions, recognising the impact that their offending behaviour has had upon others and, where possible, make amends.

In this way, Restorative Justice has the potential to help rehabilitate offenders and support them in addressing their offending behaviour. It has the potential to motivate them to change and become responsible, law-abiding, productive members of society.

If you would like to learn more, please contact our team on freephone 0800 043 8785 or email

We will seek to understand what has happened and the impact that it has had on you, and will talk through your options with you.

The service is free of charge, and is completely confidential and impartial.

What happens next?

If you would like to learn more, a member of our team will meet with you to talk through your options. They will seek to understand what has happened and the impact that it has had on you. If you feel that you would like to communicate with, or meet, the offender, we will try to arrange this. The offender has to agree as well, and to accept responsibility for the harm they have caused, but we will start with finding out what you would like to do. The timing and method of any communication or meeting will be up to you. The service is free of charge, and is completely confidential and impartial.

The Process

If you and the offender agree that you would like to meet, and our team member assesses that a meeting will be safe for you both, then we will organise that. You will be welcome to bring a friend or family member with you to support you, and the offender can do the same.

The meeting will be guided by our team member. It will be held in a neutral, safe place and during the meeting everyone will get to have their say about what happened. If another type of communication is more suitable we will help with that. That might be by an exchange of letters; or by our team member meeting you and then meeting the offender separately to ask the questions/tell the offender what you would like them to know, and then meeting you again to tell you what the offender said.

Why do offenders take part?

Restorative Justice can be helpful for offenders because it enables them to understand the impact that their actions have had. It gives them the chance to listen and to answer any questions you might have, and to consider the consequences of their behaviour.

Let’s see how Restorative Justice can help you

Talk to our service team in confidence

Email Us

Or call us on 0800 043 8785

Case Studies

A Burglary In Southampton

"When the police told me about RJ, I was interested straight away and they referred me to the RJ service.

Read More

A Residential Burglary on the Isle of Wight

Three offenders entered a residential property on the Isle of Wight on numerous occasions during the evening and early morning, searched rooms, and stole property.

Read More

Assault Resulting in ABH

A male had intervened to prevent a domestic assault, and had himself been badly assaulted by the offender, causing ABH injuries.

Read More

Historical Sexual Abuse

The offences against Joshua were of a sexual nature and were committed in the 1980s, when Joshua was aged between 10 and 15 years old.

Read More

Injury By Dangerous Driving

The offender, Sam*, had committed the offence of causing serious injury by dangerous driving.

Read More

Neighbours' Dispute

A neighbours’ dispute had been occurring between John*, who owned a house adjoining a public right of way, and Frank*, who was the son of the owner of a plot of land opposite John’s house, for many years.

Read More

Residential Burglaries in Hampshire

Watch this video about how Restorative Justice brought peace to a burglary victim.

Watch Here

Rosalyn's Story

Rosalyn shares her experience of Restorative Justice.

Watch Here
What People Say About RJ

The facilitators have been wonderful. I feel stronger than I did. I would really recommend Restorative Justice.

Debbie, victim

I hope that she would understand that I know what I’ve done was wrong and I’ve learnt from my actions.

Ryan, offender

I had my opportunity to discuss the incident and also to meet the offender in person.

Leighton, victim