Making Restorative Justice Accessible

Posted on: 26th, February 2024

It’s important that accessibility restrictions don’t impact anyone’s ability to participate in Restorative Justice. There are a number of steps we take to make sure that our Restorative Justice service is accessible to those who need it. 

From the outset, we ask all participants if there is anything that we need to be aware of that might affect their ability to participate in Restorative Justice. This can bring up a range of factors, from parents who need to fit Restorative Justice appointments around the school run, to health or accessibility issues. In one case, a victim took medication that made her tired in the mornings, so we agreed to arrange all appointments for the afternoon. Small things like that meant she was able to engage in the way she wanted and get more out of the process. 

By simply asking what would make Restorative Justice more accessible and comfortable for participants, we’re able to make the process run more smoothly. Participants will tell us the best methods of communication; in the case of one Deaf participant, email was preferred and a sign language interpreter was required during the meeting, so we were able to work these accommodations into the process. When working with an individual with sight loss, they directed that they were able to send and receive emails with the use of assistive technology, but that we would need to be considerate of the format we sent attachments in. 

In cases where there’s a mobility issue, we make sure that any meeting rooms are accessible, as well as offering the option of an online meeting if that’s preferred. Working with partners, such as the staff at the meeting location, we’re able to offer a ‘walk-through’ for in-person meetings to identify personal mobility aids that will help the meeting run more smoothly on the day. As with all Restorative Justice cases, we ask participants if they would like someone to support them as they go through the process.

By thinking about accessibility at the beginning of the Restorative Justice process, and asking the participants what they need, we’re able to offer our service to those who need it. 

If you think Restorative Justice is right for you, please get in touch. 

Let’s see how Restorative Justice can help you

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Or call us on 0800 043 8785

Case Studies

A Burglary In Southampton

"When the police told me about Restorative Justice, I was interested straight away and they referred me to the Restorative Justice service.

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A Residential Burglary on the Isle of Wight

Three offenders entered a residential property on the Isle of Wight on numerous occasions during the evening and early morning, searched rooms, and stole property.

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Assault Resulting in ABH

A male had intervened to prevent a domestic assault, and had himself been badly assaulted by the offender, causing ABH injuries.

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Conspiracy to Burgle

This case was referred to our service via the Officer In Charge as the harmer had contacted him wishing to try to apologise to the harmed.

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Indirect Restorative Justice Following Sexual Assault

A victim’s father-in-law sexually assaulted her during a family event.

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Injury By Dangerous Driving

The offender, Sam*, had committed the offence of causing serious injury by dangerous driving.

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Neighbours' Dispute

A neighbours’ dispute had been occurring between John*, who owned a house adjoining a public right of way, and Frank*, who was the son of the owner of a plot of land opposite John’s house, for many years.

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Non-Recent Child Sexual Abuse

The offences against Joshua were of a sexual nature and were committed in the 1980s, when Joshua was aged between 10 and 15 years old.

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Residential Burglaries in Hampshire

Watch this video about how Restorative Justice brought peace to a burglary victim.

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Restorative Conversation Following Theft

A restorative conversation took place with a victim following the theft of her pushchair, which was locked with a chain in the hallway of flats.

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Road Rage Assault

The victim had been tailgated by the harmer, who then assaulted him after indicating for the victim to pull into a lay-by.

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Rosalyn's Story

Rosalyn shares her experience of Restorative Justice.

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Theft From An Elderly Couple

An older couple were being looked after by their cousin, who stole over £7,000 from them.

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Threat of Assault

An offender threatened a victim with a baseball bat outside his home.

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Transphobic Comments

A victim received messages via Snapchat that were transphobic in nature and caused distress.

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What People Say About Restorative Justice

The facilitators have been wonderful. I feel stronger than I did. I would really recommend Restorative Justice.

Debbie, victim

I hope that she would understand that I know what I’ve done was wrong and I’ve learnt from my actions.

Ryan, offender

I had my opportunity to discuss the incident and also to meet the offender in person.

Leighton, victim